Start your laptop, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down. This performs a hard shut down. Press F10 to Save and Exit. I think the update should be a recent version since I have updated my PC within the last month. After failed attempt to update BIOS, my laptop went black. remove the RAM boards (see HP tutorials) 8. Use the arrow keys to select Yes, then press Enter when asked Exit Saving I have a new hp laptop ran thr hp bios update it started automatically now it's stuck on a black screen. I chose to upgrade to Windows 11 and selected the option to "Update and shut down". Sep 29, 2022 · Firstly, ensure you unplug the power adapter and all the other peripherals connected to your computer. Step 2: Connecting an external monitor to test the display. Moreover, if your HP laptop has an external battery, remove that as well. Make sure the computer is disconnected from power and remove the battery. 23. Windows 10's normal Ctrl+Alt+Del screen will appear. To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P to choose a presentation or projection display mode. 13 to F. It started downloading and after downloading it started installing. Then reconnect the power, leaving the battery out of the computer, and restart your computer. Feb 12, 2024 · If the external display works, your laptop's screen might be the problem. 5) Click on Troubleshoot. Apr 11, 2024 · Windows 10 stuck on black screen with spinning dots may occur in different situations. Apr 6, 2017 · First you need to restart into automatic repair: (The screens listed vary slightly in wording and options from Windows version to version) Press and hold the power button until the computer shuts down. The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed. Sep 12, 2022 · To fix the Windows Explorer service causing a black screen on Windows 11, use these steps: Use the "Ctrl + Shift + Esc" keyboard shortcut to open Task Manager. Wait 5-10 minutes for the desktop screen to appear. Sep 13, 2017 · If you hit ctrl-alt-delelte, you can choose the task manager. Jan 20, 2019 · If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the blank screen issue is resolved, you are done. 02-16-2024 01:54 PM. The BIOS can be corrupted during normal operation from a failed BIOS upgrade, or damage from a virus. Restart the explorer. Turn on the computer. May 19, 2023 · Use the keyboard shortcut Windows key + P or Ctrl + Alt + Del to reset the screen’s graphics system. He says BIOS is gone from laptop and there isn’t anything he can do to Nov 8, 2018 · Power on the laptop. Step 3. I followed a thread that suggested uploading windows 10 to a usb and reloading to the computer, but the Sep 28, 2023 · Hard Reset: Try performing a hard reset by disconnecting the laptop from the power source (if connected) and removing the battery (if possible). Find different ways to solve Windows 10 Startup problems. Sep 26, 2020 · Turn off the computer and wait five seconds. May 28, 2019 · 1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Nov 8, 2021 · Black Screen after updating to Windows 11. AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt. Oct 2, 2017 · Hi all, Recently I opted into windows insider for Windows 10 and then upgraded to latest beta build on my Elitebook x360 (i7-7600U, 8GB RAM). I have tried f2. - in the Run box type services. Then the BIOS update started very promising, but finally came this black screen (I have left the device for about half an hour) and now nothing works. 3) Press F11 once for System Recovery. As the issue still persists, I'd suggest you try to recover the PC using the HP Cloud Recovery - HP Consumer PCs - Using the HP Cloud Recovery Tool . Boot into system recovery. Do NOT hold the key down, just press it over and over. Hold down the power button for 15-20 seconds, then reinsert the battery and power adapter Apr 9, 2024 · When Windows restarts, hold down the power button for 10 seconds to turn off your device. As soon as you press the power-on button, begin hitting the Esc button (like tap-tap-tap). If the screen is still blank, continue with the next step to listen for computer beeps and look at the lights. Allow your device to fully restart. Mar 23, 2022 · I'd like to help! I see you are experiencing issues with the HP Notebook not booting to windows just goes to a black screen. Power ON the laptop. Also ensure Windows is up to date. Nov 24, 2023 · After more than 5 minutes tried to turn it off and back on and is always black screen. Nov 8, 2021 · Wake up the Display. Dec 19, 2022 · Product ID: 7MQ42AV. Updates with a blue Apr 21, 2017 · Choose F9 for Boot Options and choose the USB drive. Press once the power-on button to turn on the PC and wait if it will start now. Recover the BIOS using a keypress combination. 3) Plug in the DC power adapter (leave the battery out for now) 4) Press the power button. (You don't have to reboot your Laptop, just wait a while for it to work). Sep 13, 2016 · Please try few steps recommended below. Press the power button again. Reinsert the battery (if applicable), connect the power adapter, and try powering on your laptop again. 3. Select the USB thumb drive as boot option. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. Feb 16, 2020 · Follow these steps to enable your keyboard to wake your computer from sleep mode: In Windows, search for and open the Device Manager. 4) Choose the Keyboard Layout. Select System Restore. This should open a HP Startup Menu. Press the power on-button on your PC and hold it for about 5-10 seconds until your computer powers off completely. Feb 24, 2018 · Click here to work on the black screen issue and then use the below steps to fix the fan: Updating your Notebook computer BIOS. Press ‘Windows+CTRL+Shift+B’ shortcut to wake up the PC/Laptop display. Jan 11, 2024 · Fix 7️⃣ Try Power Reset. Fix Hard Drivers with Command Prompt. Reconnect the battery and plug the AC adapter. For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B. Please post your positive or negative results here in your thread. I have seen taken to PC repair. Try hard restart/hard reset. As I thought this was a one-off issue, I thought rebooting the computer would solve the problem. Oct 7, 2017 · Operating System: Microsoft Windows 10 (32-bit) My Pink HP Model 13-c020nr will not go past the black screen with the HP logo. Loaded system restore point, black screen on that as well. Dec 11, 2022 · 2. Perform a hard reset: Sometimes a hard reset can help resolve software issues. Rinse and Repeat. 6) Go to Recovery Manager and click on System Recovery. Updates with a yellow information icon are recommended. CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec. The screen is black. - double-click it, and you'll have the Properties dialogue. Wait a few seconds, and then turn your PC back on. Release the power button, but continue pressing the Windows + b keys. Select the box next to any updates you want to install, and then click Download and install. 7. 1. Press and hold the power button for 15 seconds. It might be possible that the power source (battery) is creating this problem. Aug 9, 2019 · 08-09-2019 06:17 AM. Nov 12, 2022 · My desktop computer is black screening after an automatic Windows 10 update. Instructions inside the link. But upon rebooting the screen went black and nothing happened (except for the noise of the fan and the hard drive spinning). Resetting the computer can resolve many issues that cause a blank screen. Step 3: After 2 to 3 seconds, release the Power button and continue to press and hold the Windows + B keys until you hear the laptop beep. Can’t boot to anything. The power light remains on, and the screen remains blank for about 40 seconds. Black screen again after updating. msc and click ok. Plug in only basic components needed to start / boot the computer. Dec 20, 2021 · Performing Bios Defaults: Turn off the computer and wait five seconds. Jan 2, 2024 · Fix 1: Hard reset your laptop. Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. >>System Reset. Initially just shutting down with power button and restarting would open to the login screen and it would work fine. Mine did. Recover the BIOS using a key press combination. As soon as the spinning wheel starts, press and hold the power button. Feb 16, 2024 · Level 22. If this post has helped you, show your Oct 16, 2020 · Click the update name for a description, version number, and file size. Update or Rollback Drivers : If you manage to boot in Safe Mode, updating or rolling back graphics drivers might help. Use a device - Use a USB drive or windows recovery. It's a business computer and needed badly. Follow the on-screen instructions to perform System Test >> Quick test. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds. In the Display settings window, click the arrow next to Display resolution to open the list of display resolutions. Click the power button at the bottom-right corner of your screen and select "Restart" to restart your PC. Oct 12, 2023 · Connect the power cord to your laptop and plug it into a power outlet. Download Windows 11 (microsoft. You might hear beeping sounds. Turn on your PC and keep tapping F11 key, Recovery manager window should open select TroubleShooting and from there select Advanced Options. Jun 25, 2018 · This is true even when Windows is telling you not to turn off your computer. 5) Power on the PC and check if it boots into Windows now. If this does work, try changing the driver to a earlier version, or if you have an earlier version, change it to a newer version. Hope I will help you! Tags: bios. Today unfortunately after update the bios the notebook doesn't work - screen is black all Apr 26, 2023 · Open it. Feb 5, 2024 · 3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds. Next - Press and Hold the Power button for 15 seconds to Hard Apr 6, 2023 · Download it and make recovery flash usb with this old version of bios. Turn the printer back on and see if it gets past the loading screen. Please start with a hard reset. Please try each option one at a time, then see of Windows will login correctly. Then, press and hold the power button for about 15-20 seconds. Apr 10, 2023 · If your HP notebook screen stays black on boot after a BIOS update, it could be due to several reasons. then switch off keeping Win+V pressed. Turn off the computer, and then connect the power cord. Hold it down for about ten seconds. Continue to the next step if a hard reset did not resolve the issue. Three common scenarios are here: 1. 1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap) before any logo appears. Choose F2 to open System Diagnostics. Pressing this shortcut key restarts the graphics driver in Windows. Boot into system recovery (press f11 repeatedly as soon as you press the power button) Select Troubleshoot. In bios I've disabled the security at startup, but still stuck. Press the‘ Windows+CTRL+Shift+B’ shortcut to wake up the PC/Laptop display. I decided to update my computer from windows 10 to windows 11 today around 4pm today & it was stuck on the black screen shown below for 4 hours when - 8198425. I could hear the fans running but laptop was frozen. 2. Operating System: Microsoft Windows 10 (64-bit) After startup EliteBook the screen is frozen (stuck) at the Wolf Security screen. Pc powers on but nothing happens. Upon the third startup, Windows will enter the Advanced Startup environment. Then when I type the password or use face recognition, it spins for a while and then loads a black screen with a cursor. Jan 27, 2022 · Turn off the computer. Then - Leave only keyboard and mouse connected, disconnect all externally connected. Plug the notebook into a power source using the power adapter. Note: Please make sure to uncheck the "Use the recommended options for this PC" box. From there, select System Restore to before the last updates were applied. I then began to get a brief blue screen indicating the computer had shut down incorrectly and then would quickly go to black screen indicating boot device not found. Keeping notebook air vents clear and clean. Or, if you prefer, you can do the same by contacting HP Customer Service: Oct 20, 2022 · I set it, restarted the laptop, removed the check mark and restarted the laptop again. (Hold esc button, hold power button, f11) non have worked. Oct 3, 2020 · Performed a windows update a few days ago, and now when I boot the PC, it gets stuck on the loading screen with the HP logo - no spinning loading wheel or any indication the computer's doing anything. But then the screen stays black and only the mouse cursor is seen. Download it, run it and make recovery usb flash drive with this old version of bios. Generally the hardware faulty can cause the black screen on your HP laptop, so you should remove the connected hardware from your laptop and see if this is where the problem lies in. Windows Update Stuck on Loading Screen. There are 3 ways to fix this problem >>System restore: Shut down your notebook. I clicked on "repair my computer" and Now I have options -. Jul 12, 2023 · To hard reset an HP laptop: Disconnect all peripheral devices and cables connected to your computer. I am unable to get past the updating screen. Sounds ridiculous, but just doing this, your laptop screen might just start working again for a few days. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. Nov 6, 2023 · 11-06-2023 03:33 PM. Using Windows Task Manager to identify corrupt processes. Attempt a BIOS recovery > All in one. Everytime I switched it on the HP logo comes and then the Windows logo also comes. Tried suggested solution from HP to load BIOS from USB stick prepared by HP BIOS Wizzard program in Windows on another PC, but laptop also won't boot or update BiOS from USB (tried also with removed internal SSD disk and tried using Win+B, Win+V, Esc, F10 Mar 8, 2021 · Learn to fix Windows 10 stuck on loading screen, infinite loading, or a blank screen. Turn off your PC by holding the power button. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop. If the external display works, there might be an issue with the laptop screen. Release the Power button but keep holding the Win + B keys until you hear a beep sound or see the HP BIOS Update screen. Check Hardware Connections: If you're comfortable doing so, open up your laptop and check the connections for the display cable. remove battery. To access the Startup Menu and the troubleshooting options on an EFI-based computer, press the power button and immediatly press the ESC key. If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Continue - Exit and continue to windows 11. Click the Recommended display resolution, and then close the window. Press Ctrl+Alt+Del so as to open the Task Manager. My laptop after ot says "preparing automatic repair" restarts with the loading icon continuously loading for hours without progressing to the honescreen. May 29, 2020 · Step 1: Performing a hard reset. Press and hold the Win + B keys at the same time and then press the Power button for about 2 seconds. The computer starts, but goes directly to the same update screen & refuses to go into safe mode. Hold down the power button for 10-15 seconds to do a hard reset on your laptop or PC and reboot your computer. switch on for 15" (without power cable and battery removed) to fully discharge all the components. Remove the battery from it. It still had the option to "update and shut" down when I started it up again. Feb 9, 2018 · Remove the battery out. It loads fine up until the log on screen. open that and wait about 5-10 min, the screen finally comes up. Click the arrow next to Keyboards and double-click the name of your keyboard. Nov 12, 2023 · I have a hp zbook Intel core i7. If the Power Management tab is available, proceed to the next step. Select Troubleshoot. May 6, 2013 · Try a hard reset as follows: 1) Remove the battery and unplug the DC power adapter. While still pressing the Windows + b key press combination, press the power button for one second, and then release the keys. Follow on-sc Feb 27, 2016 · I am happy to help you resolve the issue of your HP Pavilion 17-e118dx being stuck on the HP logo screen. I later kept my laptop off and then restarted it the next morning. exe process is not working properly or being closed, the HP laptop will display with a black screen. The next time I did this I had tried to turn it on but the screen remains black. Feb 29, 2020 · Click the update name for a description, version number, and file size. Apr 28, 2024 · Then hold down the power button for about 30 seconds to drain any residual power. After checking forums, I have tried turning off the computer & starting in safe mode by pressing the F8 key. Here are a few steps you can take to try and resolve the issue. On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt etc. Follow the on-screen instructions to install Windows 10. The only suggestion I can offer would be to make a bootable USB W11 installation flash drive with the media creation tool from the link below (2nd option). Disconnected AC adapter from the laptop. 5. I've tried hard rest windows plus b thrn power restarted up tried to repair nothing works May 12, 2022 · Do this twice. Repeat this process a few times until you see the "Preparing Automatic Repair" screen. com (before Windows boot). Ctrl + Alt + Del to display security options. Selecting power save settings to shut off your computer May 26, 2019 · Release the power button. I waited at least 10 minutes before pressing the power button to force the computer off. Feb 15, 2018 · Has made several attempts to update over a period of four hours since with same result. I clicked shutdown and update last night and I woke up to my computer still on with a black screen. You will enter the winRE. - look for App Readiness in the list. exe Process (2 minutes) When the explorer. Next you should see the option to choose Troubleshoot. F6 + Power Button. By ending and restarting it in Task Manager, the problem can be resolved. com) Boot from the USB installer, install W11 and after the installation has completed, you can install the drivers and Jun 11, 2023 · HELP. Step 5. Click the "+" symbol to expand that entry and click on Order Media for details. Jun 17, 2019 · This seems scary at first, but luckily there's a quick fix that will solve your problem. With the notebook off, press and hold the Windows logo key and the B key at the same time (WinKey +B). Jan 30, 2024 · Ensure that your laptop is getting power. Operating System: Microsoft Windows 10 (64-bit) After downloading and going for Firmware update in my Windows Update app it has failed. To turn off your PC at this screen---whether it's a desktop, laptop, tablet---just long-press the power button. Increasing the efficiency of the notebook to reduce heat. Step 4. devices such as Docking Station, USB storage devices, displays, and printers. Feb 20, 2022 · Just now some how I was able to boot into Bootable drive and got to the part where it asks "Install now" and "Repair my computer". Jun 28, 2023 · 06-28-2023 07:07 AM. Now you want to let the laptop boot to the "Automatic Repair" screen. Product: HP EliteBook 650 G9 - 5Y489EA. You might hear a series of beeps. Shut down your notebook. Last week I updated Windows 11. Oct 6, 2019 · Hi. Choose F9 to open Boot options. Once it loads, it will ask you to choose your Language/keyboard layout. The fans spin. Reconnect the AC power adapter. Next, long press the power button on your laptop until it shuts down completely. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Reconnect the power source and battery, and then try booting the laptop again. Nov 6, 2019 · Hi, There might be a software issue. May 19, 2021 · Disconnected AC adapter from the laptop. Quick tip: You can also use the Nov 10, 2017 · Hard Reset (laptop off, battery out, power button down for 15 seconds to drain any residual electrical charge from the capacitors, battery back in, ac plug in, on - nothing) Blind typing PIN into computer (ctrl, PIN, win+p, enter - nothing) At this point, I was completely frustrated. Switch on the system with power button - Click power and release (as for normal boot) Hoped for Results: Nov 8, 2023 · Press Enter. Oct 20, 2022 · 10-19-2022 09:30 PM. Sep 16, 2017 · 1. At the same time I activated the function that the BIOS should be updated via hp. External Display: Connect your laptop to an external monitor to check if the issue is with the laptop's display. Restart the Graphics driver with Windows+CTRL+Shift+B Shortcut. In this video Apr 14, 2017 · Then I booted In the HP diagnostic UEFI environment and found under "Firmware management" that I could choose "Apply now" to update from F. After the analysis completes, select the listed updates, download and install the updates, and then follow any on-screen instructions. Aug 12, 2017 · 2. 2) Press and hold the power button for more than fifteen seconds. disconennect power cable. 6. Sep 8, 2022 · Earlier today I had experienced an issue trying to open the Microsoft Edge browser on my system. First:- Turn off the computer, press and hold the PWR button for 4 seconds. Do this twice. While the notebook is off, press and hold the Windows + b key press combination. Hope this helps! Keep me posted. And try to download version that was published before (maybe year ago). Apr 2, 2024 · Once you see the black screen on the computer, do not restart it; Please press the Windows key + Ctrl + Shift + B simultaneously; Once you do that, you will hear a short beep sound, and the screen will immediately start to dim down; You will be able to see the desktop again in no time. After doing an HP bios update I appear to have a dead computer. If prompted, restart the computer, and then close the tool. 2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. May 16, 2024 · Method 1. The bios update was recommended by hp assistance because of security reason and I do such operations in the past on other hp notebooks without any problems. I have tried the following so far; Hard reset - I opened it up, removed the battery, discharged the power for 30 secs then replaced the battery and powered on. Jun 2, 2024 · Reset the printer: Unplug the power cord from the printer while it is still on. I have tried switching on with windows key + b. Next - Press and Hold the Power button for 15 seconds to Hard Reset. I made a system restore point and let it update. Then, press and hold the power button for at least 15 seconds. Whar else can I try please? Feb 22, 2019 · devices such as Docking Station, USB storage devices, displays, and printers. If the issue causing your Windows 10 black screen is a simple one, a keyboard shortcut can help solve it. Next you will see the Install now screen. Follow on-screen instructions. Nov 6, 2019 · Select Startup Repair. Connect it to a known working power source, and make sure the power adapter is functioning correctly. I'd be happy to assist you with the "No Boot" issue. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings. The power light is on but i can't get it to boot. So the next time I switched it on this erroneous problem started. Jun 15, 2021 · The laptop restarted and ever since then its been stuck on the 'Diagnosing your PC' screen with turning circle dots and HP logo. Select advanced options. The flashing procedure was reported to be successful. Go to How to Power Reset Your Laptop for detailed steps to reset your notebook. If you have a Surface, see Surface won't turn on or start. So, you should also try the power reset option to check the solution for the HP laptop stuck on the loading screen issue. Product: HP Laptop PC 15s-fq2000 (2D118AV) Operating System: Microsoft Windows 11. Unplug the AC adapter from the computer. Turn off your laptop. You can also use Command Prompt to fix the hard drive issues partly responsible for the Windows 11/10 stuck on the loading screen issue: Launch Command Prompt. Remove and unplug any external periferals and accessories. May 17, 2022 · Workaround: Restart the Graphics driver with Windows+CTRL+Shift+B Shortcut. Remove the power, hard drives, the battery and any attached peripheral devices. I have taken the cmos battery out and I have tried to reset the cmos Type resolution in the Search field, and then select Change the resolution of the display from the search results. Mar 5, 2017 · Power on the PC. While pressing those keys, press and Mar 9, 2017 · Click "Update". If your Windows 10 PC reboots to a black screen, just press Ctrl+Alt+Del on your keyboard. switch on with Win+V key ON (it didn't workt) 4. Press and hold the power button for at least 15 seconds. Step 1. Help! Tags: Sep 6, 2021 · Product: Hp omen obelisk 875-000Na. Sep 12, 2017 · However, the device wanted to update agian. Yesterday, I tried updating to Windows 11 and i got the update in the "System Update" section on Settings. Troubleshooting general black screen errors on an EFI-based computer The Extensible Firmware Interface (EFI) is available on select HP Notebook PCs manufactured in late 2008 and beyond. Oct 25, 2021 · If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Turn off the computer. There could be a problem with Windows OS where it might not be able to detect the display. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off. Right click the windows start button and click on "Run". When I rebooted the computer the screen was stuck on "restarting". Press the power button again to turn on your device. Press and hold the Power Button on your laptop for 5 - 10 seconds to perform a hard shut down. Keep press win+b until you see that screen shows bios recovery process. Go to Device Manager, find Display Adapters, and right-click on your graphics card. After that, follow the steps in this document: HP Notebook PCs - Computer Does Not Start (Windows 10) Thank you, I look forward to your response with the outcome. Unfortunately, after recent action to rollback to production windows 10 version @creator's update, I was greeted by below "Protected by HP SureStart" screen after restart: I tried below but all failed: Mar 3, 2020 · Welcome to the HP Support Community. [Note: Some windows 10 editions have refresh option Select Refresh this PC (if available)] Follow on-screen instructions. Appreciate you trying the steps to recover the BIOS. Some users say that they want to upgrade their Windows OS to the latest Windows 10, but finally, Windows 10 stuck on black loading screen without any process issue happens. Wait Jun 9, 2018 · Turn off the notebook. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds. Review the list of updates. NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V). And then just plug it in to your broken PC (it must be OFF), press win+b (and keep to press it) and press for one second Power button. - change Manual to Disabled and then OK. Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 10". Since then I can power my pc on but screen stats blank. And listed at the top is a Windows Update. Only hard reset works to restart the laptop, but then again the screen is stuck. Go to Troubleshoot - Advanced Option - Startup Repair. Sep 8, 2023 · Step 1: Turn off the computer and ensure that the AC adapter is connected to power. Desktop: Connect Power, wired mouse and keyboard, HDMI to monitor (and monitor is powered on) Notebook: Connect AC Power. Keep press win+b until you see that screen Apr 26, 2013 · So today I shut my laptop down forcibly pressing the power button as it was not responding for that time. Aug 5, 2019 · To open the HP Support Assistant, double-click the HP Support Assistant icon . Try a hard reset: Disconnect the power adapter from the laptop and remove the battery. Step 2: Press and hold the Windows + B keys, and then simultaneously press the Power button. Wait for about 60 seconds, then plug the power cord back in. Click Check for updates and messages to scan for new updates. This should open a HP Startup Menu which may look similar to this one. Interestingly, the "Disk" percent on the task manager jumps to 90% usage when the screen comes back. Aug 25, 2019 · Turn off the computer, and then connect the power cord. Jul 19, 2020 · Welcome to the HP support community. Power the computer back on. Wait for Command Prompt to run a system repair and fix the Windows 11/10 stuck on loading screen issue. 2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below 3) press the Function key for testing the hard drive (usually F2) and let it run. Today I updated the bios in HP 250 g6 1wy23ea using the hp assistance tool. Release the Power button but continue pressing the Windows and B keys. Run the HP PC Hardware Diagnostics Windows Extensive Test (2 hours or more) Nov 16, 2019 · 1) Shutdown the computer. Select Reset this PC>>Keep personal files. disconnect backup battery. Aug 24, 2017 · Press and hold the power button for at least 15 seconds. . 4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC. 4. I have tried all the hard reset suggestions I can find. May 9, 2024 · Find another working computer then download the Media Creation tool (Click Download tool now). On the bottom corner of that screen, click on Repair your computer. el oh lt yg ky px or vl vv yn