Meraki roaming issues. (It does if I run static PSK , or iPSK without Radius).

4 and 5ghz bands. The security issues are less severe when using it with 802. Tried lowering roaming aggressiveness, disabled band steering and client balancing. Honestly if you check out the RF Spectrum section of the dashboard and interference is relatively low, I wouldn’t mess with RX-SOP. x bug so the downgrade should fix it but I didn't have time to collect the wireless logs support wanted so closed the ticket. If possible, adjust the roaming aggressiveness on the client device, Try disabling features like Client Balancing or Band Steering to see if it affects the roaming behavior. so how to make seamless connectivity for users between AP's without any interruption. We have users who are sat working happily on 5 bars of signal strength connected to their local AP and then for no apparent reason they will then Roam over to an Oct 21, 2021 · Meraki has "Client Balancing" enabled by default, which sounds like a great idea, but I'm wondering if this is causing the issue. 11r got a bad rep because of many security issues. Orange bars on the connectivity graph. I do not see any options in the dashboard to adjust CTS/RTS settings which is the suggestion when troubleshooting hidden node issues. The Roaming Event Timeline captures roaming events when there is an AP to AP handoff, indicating a roam from one AP to another. Oct 25, 2023 · The wireless adapter on the client device measures the RSSI on received frames sent by APs in order to make roaming decisions. Aug 3, 2020 · Jul 31 20204:24 PM. Aug 20, 2019 · Aug 19 2019 11:10 PM. Jul 10 202011:41 AM. Jul 27, 2023 · The issue is that if you don't know how it does that it can have unintentional consequences. So after 5 years or so of our full stack Meraki implementation complaints in a particular area of our building are ever more increasing. The idea is that if I consolidate them, then the Meraki hardware will automatically handle the roaming aspects of this, but I'm not sure if it works very well. Meraki has been made aware of this issue, which is being actively worked on and should be fixed in the future versions of R27. 11r improves roaming by helping the client find other APs that it can roam to. TTS Barcode readers are notori Nov 24, 2023 · We had similar issues with Intel chip wireless nics as @fcsokie1 had with Realtek adapters, we updated them and resolved some unnecessary roaming. The handhelds connect the wifi without any issues. Not saying it isn't the Cisco handsets, and they are known to have issues, just seeing if there are others having trouble as well. Unfortunately, even if you turn off client balancing in dashboard it doesn't actually turn off 802. Some eventually will connect after a few minutes. This number varies by AP platform. I've had flakiness in the past with my Mac and random roaming. 4 and 5. I’ve found increasing minimum bitrate and making smaller coverage cells the best paths for improved roaming with Meraki. The issue is that if you don't know how it does that it can have unintentional consequences. - 802. Aug 20, 2019 · I have recently installed 3 MR74 AP's and am having issues where my legacy devices, when roaming between the AP's seem to take a long while to be released from the original AP it was connected to . (eventually after reconnecting many, many times, it would successfully connect) Jun 5, 2024 · Troubleshooting Steps. Dashboard says the client is connected. Recently, I also replaced the client with Meraki APs in their warehouse and they are having the same issue with AP roaming. Oct 19, 2018 · I thought I would comment since I came across this post while I was troubleshooting roaming issues in a warehouse as well. Nov 9, 2023 · We are running Cisco Meraki APs that are connected to a Catalyst 9410 switch and are experiencing and issue with roaming. ISE says that the authentication is still good. client under such SSIDs will not be treated as roaming clientbut you will see series of disconnection and connection events instead. Nov 27, 2023 · Terrible Roaming issues. May 25, 2022 · The M1 Macbook Pro seems to keep roaming to distant AP's randomly. This results in a service affecting issues like voice drops on VoIP calls and video stuttering on real-time video streams. 9 is a good choice, just in case there's a known issue specific to your environment or AP models. 6. You normally use the AP only based layer 3 roaming solution within a single site Apr 2, 2022 · Yep. Head in the Cloud Aug 20, 2019 · Hi, I have recently installed 3 MR74 AP's and am having issues where my legacy devices, when roaming between the AP's seem to take a long while to be released from the original AP it was connected to . Oct 20, 2021 · Meraki has "Client Balancing" enabled by default, which sounds like a great idea, but I'm wondering if this is causing the issue. Cisco Merakiでは、5GHz帯域で20MHz（VHT20）チャネル、40MHz（VHT40）チャネル、または80MHz（VHT80）チャネルを使用してMRシリーズ アクセス ポイントを設定できます。. Apr 23 2014. Routing traffic to or from the DNS servers. 1 Spice up. 2 Kudos Subscribe. Does anyone know how the Meraki MR46 access points Aug 21, 2020 · I had the same issue with Windows 10 laptops with Intel WiFi5 chipsets and using the power adapter or setting the WiFi card to maximum performance in power settings fixed it. Hopefully somebody finds this useful. Aug 1, 2023 · The #1 issue I find is the WiFi driver - especially Intel WiFi drivers. I was going to log this as a bug with the support team. I have recently installed 3 MR74 AP's and am having issues where my legacy devices, when roaming between the AP's seem to take a long while to be released from the original AP it was connected to . Using Ping on macOS, I am seeing an MTU of 1448 on WiFi. 11r Enabled, only 5-GHz, Bridge-mode, Width is 20MHz Oct 16, 2020 · Fully disabling 802. I have configured 30 MR42 Access Points with radius authentication. Dec 8, 2023 · To troubleshoot this issue, you could try the following . A roaming event while connected should not be considered an issue - this is simply the network using smarts to improve the overall system. Apr 4, 2022 · Yep. This is affecting all sorts of clients - Windows, Macs, Chromebooks, IOS devices. We spent a week or so working out the signal strength issues for the outdoor "yard", but now we are having issues with the Motorola MC9500 Handhelds (Windows Embedded) running the Fusion wireless connectivity software. Here to help. thomasthomsen. Oct 15, 2020 · The thing is, during the move between AP's the roaming goes slow. The screen shot below shows where this parameter can be set on a Windows 7 laptop. Feb 20, 2024 · Using an Mac M2 Pro laptop. Feb 2, 2022 · Meraki Demo; Documentation Feedback; Off the Stack (General Meraki discussions) Or is this, like I discovered recently, roaming problems with "DHCP required Oct 13, 2022 · The device will try to authenticate, drop, and reconnect again. Hi, I have recently installed 3 MR74 AP's and am having issues where my legacy devices, when roaming between the AP's seem to take a long while to be released from the original AP it was connected to . Nov 9, 2020 · My first problem is this site is about 6-hour by plane so it's a bit hard to justify to fly there. Roaming between AP is not working. There was a recent change after we rolled our firmware back, since we have l Aug 27, 2020 · I had the same issue with Windows 10 laptops with Intel WiFi5 chipsets and using the power adapter or setting the WiFi card to maximum performance in power settings fixed it. We are only allowing the phones to operate on 5GHz. We have users who are sat working happily on 5 bars of signal strength connected to their local AP and then for no apparent reason they Aug 3, 2020 · My first problem is this site is about 6-hour by plane so it's a bit hard to justify to fly there. 1x. Mar 1, 2024 · Hi Duijv023, I can confirm that my Meraki dashboard is not showing roaming data for any of my clients; this is a recent observation. Currently have ticket opened with Meraki and HP. I am the network engineer, and we have a voice engineer, so we're both tackling the issue. - 7 MR33, running the latest 26. 1x using NPS Radius Windows 2016 Server, Fast Reconnect enabled. Nov 6 2019 4:57 AM. Cisco suggested changing the power setting to variable from 100%. This morning my Mac had some weird roaming issues along with associations at 2. Pinging on a SSID that uses Layer 3 Roaming. 1) The roaming between the APs are not seamless and the voice calls get a really bad clarity and some times with no audio with Cisco IP phones 8821. 1 FW. Bridge mode. - So far so good. While it's not a wireless survey, the 'AP Neighbors' EA feature, can show co-channel interference and gives an indication of neighbor signal strength. Roaming issues with Realtek adapter? A summary of my network: - About 30 Windows 10 users, HP Probook with Realtek WIFI adapters running the latest driver. 11r Enabled, only 5-GHz, Bridge-mode, Width is 20MHz Apr 2, 2019 · We have Cisco 8821 wireless headsets that seem to be having intermittent roaming issues. Nov 6, 2019 · Getting noticed. If a Meraki device is having problems contacting the Meraki cloud through your firewall, content filter, or proxy server, you will experience the following issues and alerts on your Meraki network and dashboard: Yellow connectivity icon on the devices list page and individual device detail page. Oct 26, 2023 · Without the inclusion of advanced roaming technologies discussed in this article, the client may experience delays when roaming from AP to AP. Jul 24, 2023 · There is a high probability that one of these rules is blocking access to the local LAN. I will dive in and read it. Apr 27, 2022 · Yep. Apr 2, 2019 · We have Cisco 8821 wireless headsets that seem to be having intermittent roaming issues. Nov 24, 2023 · We had similar issues with Intel chip wireless nics as @fcsokie1 had with Realtek adapters, we updated them and resolved some unnecessary roaming. when user moves between AP's, user is not connecting to near by AP. Jun 1, 2022 · There is a known issue with Meraki MR wireless code with the MTU changing when L3 Roaming. Roaming helps ensure a seamless end user experience and application mobility within an environment. Feb 2, 2021 · My guess is that this is a hidden node issue where clients in the room with an access point are unable to 'hear' the client in the room without an access point. Oct 13, 2022 · We didn't change anything on our end prior to this issue occurring. Jul 31, 2020 · My first problem is this site is about 6-hour by plane so it's a bit hard to justify to fly there. x firmware. ISE says everything is good. Have had Meraki support look at it multiple times, and they blame the handset. Feb 2, 2022 · I assume you SSIDs are in Bridge-Mode? Then the Client MAC has to show up on the switch port and also "roam" from the original to the new port. I do most of my troubleshooting on the Meraki dashboard. Let me know if you have figured out the solution. Does anyone know how the Meraki MR46 access points Apr 2, 2019 · We have Cisco 8821 wireless headsets that seem to be having intermittent roaming issues. AX disabled. May 1, 2021 · For the Layer 3 roaming to work the APs would need to be within the same Meraki network. Jan 25, 2022 · Yes, we are having the exact same issue with our MR46 and MR52 and Realtek adapters. Because both MX tunnel modes use VPN the crypto process will limit the max throughput. That being said, it can be extremely complicated and has many Oct 19, 2018 · They have a warehouse, an office building and a couple outdoor WAPs. Feb 21, 2020 · The issue is that the networks reach into other floors, and people will go to the 3rd floor while still being connected to the second floor. 11r Enabled, only 5-GHz, Bridge-mode, Width is 20MHz Jul 27, 2023 · The AP might ask the client to roam. People who don't roam are fine and stays connected, some don't have any issues at all, and some will take 4 to 5 mins each time to connect back when they move to a different area. Another question is what happens in the following scenario: Client on AP1 -> Roam to AP2 -> roam back to A Feb 2, 2022 · Yep. I've had lots of issues with customers that use Microsoft Surface Pros. A seamless roaming experience is one in which a mobile client can move AP to AP without experiencing a disruption in network aware applications. I'm posting this to save others time and aggravation. . Cisco Meraki access points feature roaming enhancements perfect for even VoIP traffic. If it is set to Deny, set it to Allow. The device roams to an access point quite far away, then disconnects due to "client not responding", and finally re-associates to closest access point. Nov 24 2023 12:41 AM. We're having issues with clients disconnecting from the SSIDs. Topics: Manufacturing Wi-Fi. This occurred mostly when upgrading the firmware from 25. Hello everyone, This incorrect failure message does not affect the functionality of the AP and client devices connecting to that AP. Therefore the only way to stop this from happening is by having a good RF design with an understanding of the types of client's and how they choose Apr 27, 2018 · Apr 27 20182:16 AM. Imagine the case of giving employees APs to take home to allow them to connect to the corporate network more easily. Remember that it's ALWAYS the clients (not the APs) that ultimately make the roaming decisions, and it varies wildly by device vendor, by operating system, and by device Apr 2, 2019 · We have Cisco 8821 wireless headsets that seem to be having intermittent roaming issues. Take a packet capture on an upstream device to see what traffic the device is sending and Feb 2, 2021 · My guess is that this is a hidden node issue where clients in the room with an access point are unable to 'hear' the client in the room without an access point. Jul 27, 2023 · A roaming event while connected should not be considered an issue - this is simply the network using smarts to improve the overall system. Oct 27, 2021 · Meraki has "Client Balancing" enabled by default, which sounds like a great idea, but I'm wondering if this is causing the issue. g. First step - try updating the WiFi drivers on an affected machine. I've adjusted the radio profile on our APs for a minimum of 18Mbps data rate on both the 2. Things were pretty stable with 30. Hi. Our organization is new to Meraki and we recently deployed 23 Meraki access points (MR53E) in a warehouse and started noticing that clients would connect to only certain access points Apr 2, 2019 · Thank you for the link to the document you sent. Mar 20, 2023 · The M1 Macbook Pro seems to keep roaming to distant AP's randomly. Therefore th Aug 20, 2019 · I have recently installed 3 MR74 AP's and am having issues where my legacy devices, when roaming between the AP's seem to take a long while to be released from the original AP it was connected to . The roaming will be identical weather you use EAP-TLS or PEAP. (It does if I run static PSK , or iPSK without Radius). 11r is disabled, we have band steering enabled, utilisation is low and interference is low. Could some of this roaming issue be Feb 2, 2022 · Yep. It is a Meraki 27. 11r was not already disabled, to disable it because there had been some known issues with roaming. Mar 17 2023 8:12 AM. Both modes use a VPN tunnel between the AP and MX. This has to be observed directly on the Switch. I will get frequent complains about wireless users losing connection when roaming. Therefore the only way to stop this from happening is by having a good RF design with an understanding of the types of client's and how they choose Feb 2, 2018 · iPhones are roaming trouble free. Reply. Symptom Of The Issue. We did not have this issue when the same Meraki APs were connected to the 4510 and the 9410 has the same port config that the 4510. アクセス ポイントを高密度環境に導入する場合は、次の理由から、20MHz（VHT20）チャネル幅を使用 Apr 4, 2022 · Client authenticates to AP1 using iPSK. Aug 1, 2020 · My first problem is this site is about 6-hour by plane so it's a bit hard to justify to fly there. , hanging on to an AP too long), it may be desireable to toggle the device's roaming aggressiveness to a higher setting. Jan 13, 2023 · Tunneling to a MX using VPN or L3 roaming does nearly the same thing. user has to disconnect and connect again to get connected to nearby AP. Nov 27, 2023 · We had similar issues with Intel chip wireless nics as @fcsokie1 had with Realtek adapters, we updated them and resolved some unnecessary roaming. It should be 1500 to match the interface MTU on the client machines. Client now moves to AP2 - and roams. I called Meraki support and they said the Meraki Cloud Authentication or dashboard isn't responding and is unreachable, not sure why but it's a known issue(for a few months) and suggest I change the SSID to preshared to authenticate and that they will hopefully address the Nov 24, 2023 · We had similar issues with Intel chip wireless nics as @fcsokie1 had with Realtek adapters, we updated them and resolved some unnecessary roaming. May 14, 2024 · Triggers. Client also says its connected. Jan 9, 2020 · Post to the model change we are hit with below 2 major issues. Cisco Meraki. The best troubleshooting steps would be: Check whether the SSID is in NAT mode. Jul 31, 2020 · Roaming issues with Realtek adapter? Jul 31 2020 4:24 PM. Jan 30, 2018 · iPhones are roaming trouble free. I was troubleshooting an issue with one of my sites in early February, and Romaing data was present. 802. Apr 2, 2019 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To find the source of the issue, check these: Firewall rules blocking traffic to or from the DNS servers being used or traffic to UDP port 53. Microsoft keeps using the cheapest sh*tiest WiFi chipsets available. certain security types of SSID, such as Open SSID, VPN Tunnel to concentrator, Ethernet over GRE mode. The client can pass traffic to the network and everything is good. Haven't bothered with a Cisco TAC yet. Nov 27, 2023 · We had similar issues with Intel chip wireless nics as @fcsokie1 had with Realtek adapters, we updated them and resolved some unnecessary roaming. Oddly, one of the APs in question only has 2-3 clients connected to it, while adjacent APs have 20-30 clients despite being in a room full of devices. 5. Feb 12, 2018 · You could check with Meraki Support first to scrub your config and confirm 25. Meraki disabled 802. If you suspect a particular AP might be causing the issue, try resetting it or replacing it with a known good AP. Oct 5, 2020 · If a client device is having trouble roaming (e. Aug 1, 2020 · Roaming issues with Realtek adapter? Jul 31 2020 4:24 PM. Meraki has "Client Balancing" enabled by default, which sounds like a great idea, but I'm wondering if this is causing the issue. I'm there twice a week so I'm familiar with expected wireless behavior. Feb 28, 2018 · wrote: Hi Troy - I am wondering if you have resolved the roaming issue on the handheld. Make sure you install the latest WiFi driver from the manufacturer of the WiFi chipset (rather than the OEM of the notebook). Jul 27, 2023 · I suspect that 802. You could create a single wireless network that spans both sites, but it’s really not ideal, and you need to think about the use case Apr 7, 2020 · Jul 10 202011:41 AM. 4Ghz which hasn't ever happened before. 11k but no improvement. One of our Cisco account reps had worked for Meraki TAC and suggested that if 802. May 3, 2024 · Roaming Event Timeline capture roaming event when there is AP to AP handoff of client roaming context. If it is, navigate to Wireless > Firewall & Traffic shaping Rules > Layer 3 firewall rule access to Local LAN. Feb 15, 2018 · You could check with Meraki Support first to scrub your config and confirm 25. 11v is doing what it should be and trying to balance the client load. This also solved an issue where the iPhone would be unable to associate with the network when connecting to the SSID for the first time. MerakiLife. Remember that it's ALWAYS the clients (not the APs) that ultimately make the roaming decisions, and it varies wildly by device vendor, by operating system, and by device Nov 2, 2017 · They have a warehouse, an office building and a couple outdoor WAPs. 11v. 11w for affected SSID (instead of 'Enabled - allow unsupported clients') seems to have solved the roaming issues. Oct 20, 2021 · Even restarting the device will not force it to authenticate to the local AP in the room. The AP might be overloaded, or it might have determined another AP would provide better performance. Certain SSID security types such as; Open SSID, VPN tunnel to concentrator, and Ethernet over GRE mode will result in a series of disconnection and connection events instead of the roaming events seen for other SSID types. Can cause connection issues for users just as easy as fix anything. mmayo-moyle (mmayo-moyle) February 10, 2020, 6:10pm 6. -> We have tested the calls using the other calling applications as well and the behavior seems to be similar ( the roaming of the Oct 13, 2022 · The device will try to authenticate, drop, and reconnect again. Generally if these are two separate sites then you’d create a Meraki network for each site, so roaming wouldn’t work. I'm guessing this is because of the auto-offloading to other ap's as some access points are in heavier use than others. In response to KarstenI. A summary of my network: - About 30 Windows 10 users, HP Probook with Realtek WIFI adapters running the latest driver. Faster than your average roam. Sep 11, 2018 · The MX concentrator is normally used when the AP's are at different sites (so the APs would normally have no connectivity between themselves). 13. We put in the 9410 switch last week replacing a 4510. Invalid responses back from the DNS server. and usually, I've moved to another AP further away from where I'm currently at. Sometimes the original AP does not release the connection and I have to wait for the device to move back to its original AP. Seems to occur on both 2. It seems that the roaming occurs when a channel change event happens. The only difference is VPN mode allows for split tunneling config. Mar 21, 2019 · PEAP is another specific authentication method of 802. Some buggy drivers disconnect instead of roaming. Feb 2, 2022 · no problems while roaming; I think it's time for a Case with Meraki Support. Jun 4, 2022 · There is a known issue with Meraki MR wireless code with the MTU changing when L3 Roaming. 9 to 25. Feb 2, 2022 · Yep. - And yes, I agree, the MAC should show up on the switchport of AP2, but as far as I remember it does not. But I feel a 3-6 second roam is a long roam. No issue with our Intel cards. Jan 28, 2020 · Remember for seamles roaming, wifi cell overlap needs to be in the 30% to 50% region and as mentioned, changing the supported data rates can be a very effective way to force the clients to make the roaming decision you want them to. nh vm dq di mp zn kn xb if cn