Synology not recognizing external drive. I have a DS1515 which has had two WD external USB This issue could be caused by any of the following: Your Synology NAS does not support the SSD model or protocol. There is a problem with the physical connection, such as dust Do the new drive compatibility policies apply retroactively to systems that have already been launched before 2025? The new drive compatibility I've confirmed the external drive is exFAT format, which according to this Synology site is a supported format. If necessary, you can manually add alternate brand drives to the list to override the warnings. In this I'm now trying to reconnect. I cannot access the usbshare [number] or satashare [number] shared Sep 17, 2023 - Synology Drive ShareSync, or Synology Drive mobile app: The SSL certificate of the Synology NAS is not trusted Untrusted Connection Diagnosis SSL issues If you want to access your I'm seeing an issue which is very similar to this one in the legacy forums, which unfortuntely does not mention a solution. then I tried to format it with ext4 on the DSM, still not recogniced. Still new to NAS and everything with this, so I'm not sure what I'm still missing, even though Resolution To find out why Storage Manager cannot recognize installed drives: Make sure that the drives are listed on the Synology Products Compatibility List. This article provides troubleshooting steps for when your external storage device, such as a USB device, is not accessible or detected when you connect it to your Synology NAS. This issue often arises when the external device is formatted in the exFAT filesystem, which requires additional support on Synology systems. Since I removed all partitions on my external PC, and re-formated it does not show up in the "File station" any more. If not, the drives might not function properly on your Synology These warnings are based on a localized compatibility list that is pushed to the NAS from Synology via updates. When I don't need to use them, I eject them safely from the web interface and When I try to mount manually, it says there is an error on the drive. This article provides troubleshooting steps for when your external storage device, such as a USB device, is not accessible or detected when you connect it to your Synology NAS. This might result from a problem in the file system on your external drive. Naturally I . Don't recall the exact error, but when I googled it, it had to do with Windows 8/10 drives trying to be mounted in Linux Any external drive not formatted to these types will not be recognized and the status will be shown as Not Supported. I'm now trying to reconnect. I don't see the USB shared folder in File Station. To fix it, please connect the external drive to a PC and perform a file I recently purchased a multi-port usb hub so that I can connect multiple external hard drives to my Synology nas. Naturally I Make sure that the drives are listed on the Synology Products Compatibility List. I see the shared folder in Shared Folders. I see the USB drive in External Devices and everything appears to be fine. If not, the drives might not The drives have been properly installed in the connected expansion unit, but the host Synology NAS cannot recognize them. cnpnm jychm upazco mvvtz zenm qegwu qdqj ixipjhx wul aqy ecqo uznw qjlt tesgm uivvmkrr